REMOTE SALES AGREEMENT
ARTICLE 1- PARTIES
INFORMATION ABOUT THE SELLER
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Commercial title |
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Valent Touch Global (Hereinafter referred to as "SELLER") |
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Address |
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Excelsiorlaan 31, 1930 Zaventem/Belgium |
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Telephone |
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+32 2 411 69 96 |
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Fax |
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+32 2 411 69 96 |
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E-mail address |
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member @ valenttouch .com |
INFORMATION ABOUT THE BUYER
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Name Surname / Title |
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Delivery address |
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Telephone |
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E-mail address |
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ARTICLE 2 - SUBJECT
The subject of this contract, the buyer of the seller regarding belongs www.valenttouch.co'm the order electronically from the website of his following qualities and selling price of the sale of specified products and delivery, about 6502 numbered Consumer Protection Act and dated November 27, 2014 and 29 188 No. It is the determination of the rights and obligations of the parties in accordance with the provisions of the Distance Contracts Regulation published in the Official Gazette.
ARTICLE 3 - CONTRACT SUBJECT PRODUCT
The subject of this contract is the product; It is the product or products that the buyer has accepted to receive at www.valenttouch.com and whose details and qualifications are written in Article 4 of the preliminary information form and below. Documents of these products are sent to the buyer by the seller. At the same time, the seller keeps these records.
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Explanation |
Piece |
Total amount |
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Discount Amount |
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Payment method |
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Total Amount Payable (Including VAT) |
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ARTICLE 4 - GENERAL PROVISIONS
Persons under the age of 18 cannot shop on the www.valenttouch.com website. By accepting this contract electronically, the consumer declares that he is over 18 years old. The seller is not responsible for price and content errors arising from typographical and system errors on the www.valenttouch.com website. The seller reserves the right to cancel the orders whose price is shown incorrectly. When the consumer purchases from www.valenttouch.com, he / she agrees that it is for personal use and not for resale. Consumer, this agreement but confirmed electronically, prior to the conclusion of distance contracts, by the seller to the consumer address must be given, telephone, basic features on the order of the product, including price and taxes on products, payment and delivery details at that ensure the correct and complete confirmation would have . If the product price is not paid for any reason or is canceled in the bank records, the Seller is deemed to be free from the obligation to deliver the product. The date when orders placed by bank transfer or EFT are processed by the Seller, not the date the order was placed, but the date on which the payment was made to the Seller's bank accounts. The consumer accepts that the Seller will cancel the order if he / she does not make the payment within 1 week for orders placed by bank transfer or EFT . If the payment is made by credit card or a similar payment card, after the delivery of the product, if the bank or financial institution does not pay the price of the product to the Seller due to the unlawful or unlawful use of the Consumer 's credit card by unauthorized persons without the consent of the Consumer , The product must be sent to the Seller within 3 days, provided that it has been delivered to the Consumer . In this case, the shipping costs belong to the BUYER . If the SELLER cannot deliver the product subject to the contract within the due time due to force majeure or extraordinary circumstances such as adverse weather conditions, interruption of transportation, it is obliged to inform the BUYER of the situation . In this case, the BUYER may use one of the rights to cancel the order, to replace the product subject to the contract with a precedent , and / or to postpone the delivery period until the obstacle is eliminated. In case the BUYER cancels the order, the amount paid will be paid to him in cash and in lump sum within 10 days .
ARTICLE 5 - RIGHT TO CHANGE
The BUYER has the right to change the product subject to the contract within 7 days from the delivery to him or to the person / organization at the address indicated. In order to use the right to change , the BUYER must notify the SELLER by fax, e-mail or telephone within this period and the product must not be used within the framework of the provisions described in Article 5. In case of using the right to edit, 3rd person or buyer delivered goods to the seller return shipping for instance that sent the original bill of delivery record is mandatory. Within 3 days following the receipt of these documents, the BUYER must select the new product he wants to purchase from the internet store. If the price of the selected product is higher than the price of the product to be changed, an invoice equal to the difference is made and the fee is paid by the BUYER. If the price of the product to be changed is higher, no refund will be made. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned. The shipping cost of the returned product due to the right of replacement is paid by the BUYER. The SELLER undertakes that the consumer has the right to change the product or service from the contract by refusing the product or service within seven days from the date of receipt or signing of the contract without any legal and criminal liability and without any justification, and to carry out the replacement process from the date of the notification of change to the seller / provider. This change process does not have any repetition restrictions.
ARTICLE 6 - RIGHT OF WITHDRAWAL AND PRODUCTS THAT RIGHT OF WITHDRAWAL CANNOT BE USED
The BUYER has the right to withdraw within 14 days from the delivery of the contractual product to him or to the person / organization at the address indicated. (Custom-made to Meet produced products are not covered.) To use the right of withdrawal within 14 days to the seller fax, phone, or claimed to be notified by e-mail and to be undamaged while attempting the product's packaging and content is imperative that it could be put up for sale again qualifications by SELLER. If this right is exercised,
a) The invoice of the product delivered to the 3rd person or to the BUYER (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning. Order returns whose invoices are issued on behalf of the institutions will not be completed unless the RETURN INVOICE is issued)
b) Return form,
c) The product price is returned to the BUYER within 10 days following the receipt of these documents to the SELLER and the product is returned within 20 days. The products to be returned must be delivered complete and undamaged with the box, packaging and standard accessories, if any.
The shipping cost of the product returned for any reason within the period will be covered by the SELLER.
When the product is returned to the SELLER , the original invoice submitted to the BUYER during the delivery of the product must also be returned, and VAT and other legal obligations, if any, cannot be returned to the BUYER if the invoice is not sent to the SELLER with the product . On the invoice to be returned with the product, the phrase "return invoice" shall be written and signed by the BUYER.
For some special categories of products, in addition to the above article, the warnings below should be taken into account. The consumer cannot use his / her right of withdrawal for products that are produced in accordance with the special requests and demands of the consumer or that have been made personalized by making changes or additions. For this reason, since it will be adjusted according to the finger size chosen by the Consumer during the order, all rings, products written in line with the consumer's wishes, products written on or in gold parts, all products produced in line with the consumer's wishes are included in the scope of products that the right of withdrawal cannot be used. gets. Since Giftgold products are sold as raw materials, the SELLER will not be refunded.
ARTICLE 7- OBLIGATIONS OF THE SELLER
The seller fulfills its action within thirty days at the latest from the moment the consumer receives the order. This period can be extended for a maximum of ten days, provided that the consumer is notified in writing in advance. The Seller cannot be held responsible for any problems that the courier company may encounter during the delivery of the product to the Buyer, and that the ordered product cannot be delivered to the Buyer. The Seller cannot be held responsible for the delivery of the ordered product by the buyer at the delivery address. Provided that it is justified, the Seller may supply products of equal quality and price to the consumer before the performance obligation expires. For various reasons, it may not be possible to produce the ordered products. If the seller cannot fulfill the contractual obligations by claiming that it is impossible to fulfill the goods or services subject to the order, it shall notify the Buyer of this situation before the contractual performance obligation expires. It returns the price paid and all documents under debt to the Buyer within 10 days. In order to use the right of withdrawal , the Seller must be notified by the contact form, e-mail or telephone specified on the www.valenttouch.com site and the products must not be within the scope of the Products for Which the Right of Withdrawal cannot be exercised, specified in Article 6 of the contract. The seller has the right not to accept returns without notification. The buyer or the third person is obliged to send the invoice, delivery note, certificate, insurance forms, product box, packaging and all other documents and materials sent to him, together with the product return, to the Seller in full . The VAT and other legal obligations, if any, of the products whose original invoices are not sent will not be refunded. During the return shipment, the responsibility for any deterioration, damage or any other degrading situation that occurs in the documents and materials sent with the product and the product due to the reasons arising from the cargo companies or the Buyer performing the return transaction belongs to the Buyer who made the return. The product price is returned to the Buyer within 7 days following the receipt of these documents.
ARTICLE 8- WARRANTY CONDITIONS
The SELLER offers the warranty of every product it sells on www.valenttouch.com and is obliged to send the warranty documents to the BUYER together with the product . When the BUYER completes the necessary parts (if necessary) and sends the warranty certificate to the SELLER , the product is covered by the warranty. Products that do not have a warranty certificate do not have any warranties. At this point, the SELLER will assist the BUYER in the relevant transactions . The defective or damaged products of the products sold with or without the warranty certificate can be sent to the seller for the necessary repairs within the warranty terms, in this case the shipping costs will be covered by the BUYER.
ARTICLE 9- DEFAULT OF DEBT
If the debtor goes into default, the debtor agrees to pay the damage and loss of the creditor due to the delayed performance of the debt.
ARTICLE 10- AUTHORIZED COURT
In the implementation of this contract, Brussels Consumer Arbitration Committees and Brussels Central Courthouse Consumer Courts and Execution Offices are authorized up to the value announced by the Ministry of Industry and Trade. In the event of the order, the BUYER is deemed to have accepted all the terms of this contract.
SELLER
Valent Touch Global.
RECEIVER
HISTORY
PRE-INFORMATION FORM REQUIRED BY CONSUMER REGULATION
1. INFORMATION ABOUT THE SELLER
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Commercial title |
: |
Valent Touch Global (Hereinafter referred to as "SELLER") |
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Address |
: |
Excelsiorlaan 31, 1930 Zaventem/Belgium |
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Telephone |
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+32 2 4116996 |
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Fax |
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+32 2 4116996 |
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E-mail address |
: |
member@valenttouch.com |
2. INFORMATION ABOUT THE BUYER
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Name Surname / Title |
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Delivery address |
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Telephone |
: |
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E-mail address |
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SUBJECT 3
The subject of this Preliminary Information Form; The buyer is informed about the sale and delivery of the product or products whose qualities and sales prices are specified below, in accordance with the provisions of the Law on the Protection of the Consumer numbered 6502 and the Regulation on Distance Contracts published in the Official Gazette dated 27 November 2014 and numbered 29188 .
4. BASIC FEATURES OF THE CONTRACTED PRODUCT AND PAYMENT INFORMATION
In this section, the basic features of the product or products subject to the contract are explained.
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Explanation |
Piece |
Total amount |
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Discount Amount |
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Payment method |
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Total Amount Payable (Including VAT) |
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5. DELIVERY TIME OF GOODS / SERVICES
Delivery is made as soon as possible after the stock is available and the cost of the goods is transferred to the Seller's account. Natural disasters, weather opposition etc. There may be delays due to force majeure such as. The seller delivers the goods / service within 30 (thirty) days from the order and reserves the right to extend the additional 10 (ten) days by written notification within this period.
6. DELIVERY OF GOODS / SERVICES
Delivery of the goods / services is made to the address requested by the buyer. If the buyer requests delivery to someone other than himself or to an address other than his own, delivery is made in line with this request. Delivery costs belong to the Buyer. If the seller declares that the delivery fee will be covered by the shoppers on the website, or in some campaigns, the delivery cost will be paid by the Seller. Goods / services are delivered by cargo companies.
The delivery will be delivered by hand to the address given by the Buyer through the contracted courier company. Even if the Buyer is not present at the time of delivery, our company will be deemed to have fulfilled its action completely and completely. Therefore, any damages arising from the late delivery of the product by the Buyer and the expenses incurred due to the fact that the product has been waiting in the cargo company and / or the return of the cargo to our company also belongs to the Buyer.
For the delivery of the goods / services subject to the order, a signed copy of the distance sales contract must be delivered to the Seller and the price must be paid in the form of payment preferred by the Buyer. If, for any reason, the cost of the goods / services is not paid or canceled in the bank records, the Seller is deemed to be free from the obligation to deliver the goods / services.
7. PAYMENT METHOD
Payments can be made using credit card, EFT or money order methods.
8. PERIOD OF VALID
The prices listed and announced on the site are the selling price. The announced prices and promises are valid until they are updated and changed. The prices announced periodically remain valid until the end of the specified period. However, in case of price differences that are written incorrectly by mistake or not updated with late notification by the supplier, the current price that the seller will inform the customer will be deemed valid. In case of error, the difference is refunded if more withdrawals are made than the cost of goods / services. If the real price of the goods / service is different from the advertised price, the Buyer is informed of the real price. In line with the customer's request, the sale is made at the real price or the sale is canceled.
9. RIGHT TO WITHDRAWAL
Receiver; In distant contracts for the sale of goods, it has the right to withdraw from the contract by refusing the goods without any legal and criminal liability and without any justification within fourteen days from the date of receipt of the goods. In distance contracts for service provision, this period starts on the date the contract is signed. In the contract, if it is agreed that the performance of the service will be performed before the end of fourteen days, the consumer may exercise his right of withdrawal until the date when the performance begins. Expenses arising from the use of the right of withdrawal belong to the seller. In order to use the right of withdrawal, the Buyer must notify the Seller by fax, telephone or e-mail within a period of fourteen days, and in accordance with the preliminary information published on the website of the goods / service, the packaging and its content are not damaged while the goods are tested and can be offered for sale by the Seller is a must. The return procedures within the scope of the Right of Withdrawal are included in the Distance Sales Contract. If this right is exercised, it is obligatory to return the original invoice for the goods / services delivered to the 3rd party or the Buyer. The cost of the goods / services is returned to the Buyer within 10 (ten) days at the latest following the receipt of the notice regarding the right of withdrawal, and the goods / services are returned within 20 (twenty) days. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned to the Buyer. The delivery cost of the goods / services returned with the right of withdrawal is paid by the Seller. If there is a decrease in the value of the goods or the return becomes impossible due to a reason caused by the buyer's fault, the Buyer is obliged to compensate the Seller's damage at the rate of defect .
10. GOODS / SERVICES THAT THE RIGHT OF WITHDRAWAL CANNOT BE USED
All products produced in line with the consumer's wishes are included in the products that the right of withdrawal cannot be exercised. Since Giftgold products are sold as unprocessed raw materials, the SELLER will never be refunded. However, in order to exercise the right of withdrawal, the packaging of the goods / services must be unopened, undamaged and unused.
11. VALIDITY
After this preliminary information form is read and accepted electronically by the Buyer, the phase of establishing a Distance Sales Contract will be initiated.
12. AUTHORIZED COURT
Consumer; The consumer complaints and objections can be submitted to the arbitration committee or the consumer court in the place where the consumer purchases the goods or services or where he / she is domiciled, within the monetary limits set by the Ministry of Customs and Trade in December every year .
13. FINAL PROVISIONS
If it is determined that the documents and information given regarding the order are incomplete, fake and / or wrong, or if there is a suspicion that the order was made in bad faith / or for commercial and / or gain, the order application is required at any time, provided that the Buyer is informed, reserves the right to suspend and / or cancel the examinations . In case of cancellation, the return process for payment can be made, provided that the Buyer is notified. Payment by credit card etc. in cases where the card is used without issuing an expense document, in case the card is used illegally by someone else; Transactions are carried out in accordance with the provisions of the Bank Cards and Credit Cards Law No.5464 dated 23/2/2006 and the Regulation on Bank Cards and Credit Cards published in the Official Gazette dated 10/3/2007 and numbered 26458 . Receiver; It accepts, undertakes and declares that it has read the Preliminary Information and has given the necessary confirmation electronically in accordance with the provisions of the Law on the Protection of the Consumer number 6502 and the Distance Contracts Regulation published in the Official Gazette dated 27 November 2014 and numbered 29188.
MEMBERSHIP AGREEMENT
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Entering this website, the site or the information and other data on the site, programs, etc. Due to the use, breach of contract, tort, or arising in the eyes of the users or 3rd person with no direct or indirect cause further damage VALENTINE TOUCH (" VALENT TOUCH ") is not responsible. VALENT TOUCH , as a result of breach of contract, tort, negligence or other reasons; It does not accept any responsibility for interruption of the transaction, error, negligence or interruption. VALENT TOUCH reserves the right to change, reorganize the site, cease broadcasting, without prior notice, any services, products, conditions of use of the site and the information provided on this site and the site extension. The changes take effect at the time of publication on the site. These changes are deemed to have been accepted with the use of the site or access to the site. These conditions are also valid for other linked web pages. VALENT TOUCH , as a result of breach of contract, tort, negligence or other reasons; It does not accept any responsibility for the interruption of the transaction, error, negligence, interruption, deletion, loss, delay of the transaction or communication, computer virus, communication error, theft, destruction or unauthorized entry, change or use of the records.
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